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Top Ecommerce Conferences 2020

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Alex Boiko
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Featured image for Top Ecommerce Conferences 2020

E-commerce is a continuous stream of questions from both beginners and professionals. How to increase sales? How to keep a customer? How to improve the supply chain? How to create the right marketing strategy? All this can often be heard in the world of retail. You can search for answers in forums or among friends. Or you can just visit some of the best eCommerce conferences and take your business to the next level right away.

Why you should attend an eCommerce conference

The world of retail and e-commerce is developing faster and showing us previously unimaginable ideas. For example, one of the discoveries of the last decade was the opportunity to purchase goods online and pick them up at the store (BOPIS). Today it has become a common opportunity for most brands.

But every year the eCommerce industry is growing faster. In addition to standard improvements in the quality of service, artificial intelligence and augmented reality are increasingly used. It gives more opportunities, but gives rise to new problems.

Thanks to eCommerce trends and conferences, you will be able to find out exactly what challenges market leaders face, what strategies they have developed to overcome difficulties and which new products have not yet seen the world.

eTail Canada

Site: eTail

Date: 4-6 May, 2020

Place: Toronto, Canada

Cost: $1799-3599

Ecommerce Conferences Canada

eTail Canada 2019. Source of the image

eTail is a series of conferences that has been held in several locations around the world since 1999. Today, this series includes more than 10 conferences, some of which are held in the USA and Canada, and others in Europe. In January, a conference was held in Palm Springs, which brought together about 10 thousand participants. eTail Canada promises no less excitement and the same rich program.

Key topics:

  • how digital channels transform Retail and eCommerce;
  • how to find the best service provider;
  • 2020 - the beginning of the era of hyper-personalization;
  • future customer relationship.

One of the reasons for attending eTail conferences is the speakers, who are the best industry experts. So, on eTail Canada you will hear insights from Drew Green (CEO at Indochino), Peter van Stolck (CEO and managing director at SPUD), Jan Brooks (CEO and founder of HelloFresh Canada), Mike Gettys (CEO and founder of Endy) and many others.


Site: CommerceNext

Date: 28-29 July, 2020

Place: New York, USA

Cost: $795-1295

Ecommerce Conferences CommerceNext

CommerceNext 2019. Source of the image

What to expect from retail marketing? Participants of the two-day CommerceNext conference will answer this question. This year the main emphasis will be placed on the best strategies in the field of digital marketing, the latest successful approaches to the development of e-commerce and new techniques for attracting customers.

Key topics:

  • brand revival;
  • brand goal and storytelling as growth catalysts;
  • improving the quality of customer service;
  • diversification of marketing outside of Google and Facebook.

CommerceNext 2020 has over 1200 participants, 50 sessions (including 11 key matches and 30 sessions of the How It Works series) and more than 100 speakers from market leaders. Speakers this year include Emily Boschwitz (vice president of marketing for Hims/Hers), Daniel Boglin (vice president of data management and analytics at TechStyle Fashion Group) and Mallis Barnes (CMO at Trade Coffee)).

Paris Retail Week

Site: Paris Retail Week

Date: 15-17 September, 2020

Place: Paris, France

Cost: sales have not started yet

Ecommerce Conferences Retail

Paris Retail Week 2019. Source of the image

For over 5 years, Paris Retail Week has attracted thousands of visitors and participants with bright performances and a colorful exhibition. In addition to useful insights from market leaders, here you can find successful startups of the last year. PRW is divided into various topics, from flexible customer service to B2B marketing and multichannel trading, because you can learn something useful for yourself and apply it in your own business.

Key topics:

  • logistics and supply chain organization;
  • marketing and customer relationship analytics;
  • IT for eCommerce.

The program of the event is almost ready and there are already exact numbers. So, at Paris Retail Week 2020 there will be more than 600 exhibition places, about 1000 business meetings and 200 presentations. In addition, more than 25,000 people have registered as visitors. But the list of speakers has not yet been announced, so stay tuned.

The Alibaba E-Commerce Expo

Site: Alibaba Expo

Date: 21-22 August, 2020

Place: Melbourne, Australia

Cost: sales have not started yet

Alibaba Ecommerce Conferences

Alibaba Expo 2019. Source of the image

Alibaba is one of the largest global groups providing e-commerce services. Only the leaders of this group can share a lot of insights, and there will be other companies at the conference. One of the goals of Alibaba Expo is to narrow the gap between the Chinese and international markets, as well as to increase the level of small business in the field of eCommerce. Therefore, in the framework of the upcoming conference, special attention is paid to promoting growing brands.

Today, the program and list of speakers for the 2020 conference is still unknown. Despite the coronavirus, this year the organizers of Alibaba Expo promise no less excitement than last year. Therefore, stay tuned and get your pass.

eCommerce Expo London

Site: eCommerce London

Date: 30 September – 1 October, 2020

Place: London, Great Britain

Cost: sales have not started

Ecommerce Conferences London

eCommerce Expo 2019. Source of the image

Last year, this conference was held in Dubai and brought together over a thousand participants. Today, before the conference in London, it’s even more than six months, but the organizers are already searching for speakers and choosing topics. So, at the moment there are already 350 confirmed speakers and B2B and B2C sectors. eCommerce Expo is designed for both beginners and professionals.

This year the conference will have many seminars and round tables, and case studies will be conducted. In addition, world leaders from Amazon to BarclayCard UK will show their presentations.

A detailed program and a list of speakers are not yet available. However, such issues were discussed last year:

All of these topics were highlighted by experts such as Shela Pedler (CMO at Chico’s), Mel Carson (CEO and founder of Delightful Communications), Lauren Gilman (CEO at HelloFresh UK) and others. Given that the organizers are making more and more efforts, we can conclude that this year we should expect no less hot line-up.

Savant eCommerce Conference

Site: Savant Conf

Date: 2-3 June, 2020

Place: Stockholm, Sweden

Cost: €700-2850

Ecommerce Conferences Savant

Savant eCommerce 2019. Source of the image

The Savant eCommerce conference is not just one event: it is a series of conferences around the world. This year it was presented in January in Berlin, and also in March in Amsterdam. The upcoming conference that you still have time to get to is Savant in Stockholm.

The idea of the conference is to reduce sales costs and improve the quality of recruiting in order to thereby increase growth. In addition, Savant organizers focus on content as a catalyst for growth.

  • pillars of stability and increased income;
  • use of personalized shopping experiences;
  • do not spare money on CX;
  • omnichannel marketing and sales revolution.

Market leaders such as Christian Mering (CEO and founder of Madeone), Alexander Handcock (senior director of marketing at Selligent Marketing Cloud), Katya Felke (head of eCommerce at Butlers), Jonas Hessler (strategic adviser at Hessler & Co.) will tell you all about these things in Stockholm.


Site: SHoptalk

Date: 14-17 September, 2020

Place: Las Vegas, Nevada, USA

Cost: $2200 – 3850

ShopTalk Ecommerce Conferences

ShopTalk 2019. Source of the image

Since 2015, this conference has grown from 100 to 8,000 visitors, making it one of the fastest growing events in the history of eCommerce and Retail. Today the key question of the conference is the following: what factors have become the epicenter of the development of e-commerce over the past 10 years?

Shoptalk was supposed to be held in March 2020, but due to the hype surrounding the coronavirus, it was decided to postpone the event until the fall. Therefore, now the list of topics is updated and is not available.

Speakers this year included: Lisley Leifer (Vice President of Business Development at 1800 Flowers), Julie Bowerman (Head of Consumer Affairs at Kellogg), Sarah Rasmussen (Director of Client Relations at Land's End), Kate Minner (marketing director at Sperry) and others.

IRCE @ RetailX

Site: Retail X

Date: 9-11 June, 2020

Place: Chicago, Illinois, USA

Cost: $1200-3000

IRCE Ecommerce Conferences

Retail X 2019. Source of the image

Retail X is back again to please visitors with new startups and provide new information on the development of the eCommerce sector. If you plan to devote your time to only one conference for the whole year, then Retail X may be one of the best choices.

That it is an eclectic mix of developers, marketers, entrepreneurs, investors and experts in e-commerce.

Key topics:

  • RaaS;
  • physical stores as a new stage in the development of "digital brands";
  • global economy and eCommerce;
  • shopping and artificial intelligence.

And now about the main reason for visiting this conference - speakers. At Retail X, you can hear (or maybe meet in person) specialists such as Molz Ali (CEO and founder of Native), Ankit Patel (vice president of merchandising at Boxed), Jason Kang (CRO at Zazzle) and Matt Alexander (CEO and co-founder of Neighborhood Goods).

Ecommerce Operations Summit

Site: Operations Summit

Date: 14-16 April, 2020

Place: Orlando, Florida, USA

Cost: $1395 - 2145

Ecommerce Conferences Operations

Ecommerce Operations Summit 2019. Source of the image

Want to focus on the logistics and operations of your company? There is a thematic conference for you. At the same time, it is quite large, because you can definitely find answers to all your questions here. ECommerce Operations Summit is a one-of-a-kind event dedicated to multi-channel operations and DTC.

The main focus here is on customer experience, diverse strategies, delivery and return, as well as supply chain optimization.

Key topics:

  • how market demands have changed the supply chain;
  • methods of accelerating supplies;
  • optimization of DTC operations.

The list of speakers includes: Michael Anderson (CEO and co-founder of Etail Solutions), Joseph Ansanelli (CEO at Gladly), Kurt Avalon (CBO At Takeoff Tecnologies) and many others.

Traffic & Conversion Summit

Site: Traffic and Conversion Summit

Date: 31 March – 2 April, 2020

Place: San Diego, California, USA

Cost: $1995-2695

Ecommerce Conferences Traffic

Traffic & Conversion Summit 2020. Source of the image

The summit, consisting of more than 80 speakers and 10,000 visitors last year, is an annual “update” in the world of digital marketing and sales. Yes, there will be no talk only of eCommerce. But here you can find a lot of chips that are fully applicable in e-commerce.

Key topics:

  • trends you need to worry about;
  • ways to reduce CAC;
  • 4 steps to scale your business and increase your turnover.

Traffic & Conversion Summit will gather even more speakers this year. The key guest of the summit will be Arnold Schwarzenegger. Among the industry experts at the conference will be: Marcus Lemonis (founder of Marcus Lemonis LLC), Rain Dyce (CEO and co-founder of DigitalMarketer), Roland Fraser (CEO at All Channels Media LLC) and others.

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