The third factor, the hourly rate of developers, is largely determined by the programmers of which country you work. For example, in the USA, Canada, Western Europe and Australia, the rate of a web developer is $ 50–100 per hour, in Eastern Europe - $ 40–60 per hour, in Africa - $ 10–50 per hour.
Hourly rate of web developers in different countries (according to codementor.io
Depending on what country programmers
you hire, the cost of developing a food delivery service can be as much as $ 20,000 or $ 40,000. This is a regular site or application. If you want to create something unique, complex or stand out, then the price of development can increase many times.
Thus, if we take into account all these factors, a relatively simple formula for estimating the cost will come out: based on the complexity and the number of service functions, we will determine how long it will take to create a product, and then multiply this time by the hourly rate of developers. For the online food delivery service, it will look like this:
As you can see, the cost of creating an application or website for the delivery of food requires from 21 to 37 thousand dollars of investment. If we add to this the realization of several additional functions that are able to distinguish the service among competitors, the cost of development will increase by another 5-15 thousand dollars.
Functional food delivery service
The first and main task that needs to be accomplished during the development is to create an attractive design for the client page or platform through which users choose a restaurant, food, delivery method, payment option and place an online order. This page / screen can be divided into the following subcategories.
Login and Registration
Foodpanda application registration and login page
Getting a customer to your service begins with the registration page and login. It is best if the registration will be carried out using social networks
or a phone number. Logging in via e-mail is also necessary, although it is not very popular right now.
The first entry - registration - is long and requires additional efforts from the user to complete the profile: name, address, phone number, email, etc. However, all subsequent entries should be as simple as possible. Ideally, this should be logged in using fingerprint scanning in the application and automatic authentication in the web service.
If you want to personalize clients, you can ask them to specify:
- several favorite cuisines (Georgian, Thai, French);
- referred payment method (cash, card, bitcoins);
- the time they agree to wait for the order (half an hour, hour or 10 minutes);
- list of favorite restaurants, franchises.
In addition, it is very important to determine the user's location during registration in order to know which city (region) offers to recommend. To do this, you can ask the client at the very beginning to indicate his city or use the GPS sensor of his smartphone.
Search menus and categories
Choice of kitchens in the service UberEATS
When developing the menu,
you need to take into account three key customer needs. First, the client does not like to spend a lot of time, so the menu should be divided into convenient categories (restaurants, kitchens, cooking speed) and it should have a search function. Secondly, the buyer wants to know what he is buying: how it looks, what it is prepared from and how (it is important for those who are on different diets).
Thirdly, the buyer wants to understand how qualitatively (tasty) this or that dish, therefore the rating system and reviews should be integrated into the menu (about them below). That is, when a user enters a dish, there should be something like stars, points, success rates (how many liked it) and the number of voters.
Rating of dishes in the service UberEATS
You can also add to the menu the ability to select dishes to order. It's about choosing the fillings of the dish and / or the way it is cooked. For example, you can give users to choose the pizza filling, the sharpness of the sauce, the level of the steak and the amount of spices in Indian dishes.
Adding order to cart
Order cart in the Foodpanda application
After the customer has made a choice, he must place an order. This function
should be as simple and informative as possible so that the user can clearly see which dishes are ordered, how much they cost together and separately, how long it will take to prepare and deliver. There must also be a map with which you can track the current location of the order (courier).
The choice of payment method and payment
Choosing a payment method in the Foodpanda application
When the customer checks the cart and makes sure that everything is okay with the order, he will proceed to payment.
As a food delivery service developer, you must remember that customers do not like to pay before the courier arrives with the order, so do not impose on them a prepayment or advance payment. It is also desirable that the client has the opportunity to indicate which bills he plans to pay off.
Most popular payment methods:
- Google Pay and Apple Pay.
- Credit and debit bank cards.
- Cash on delivery.
If a customer chooses an online payment, you must give him the opportunity to pay a tip to the courier in the form of a specific amount of money or a percentage of the order amount. And this money should not be transferred to your account, but immediately to the courier's account / wallet
(minus the taxes that you must pay on your part).
Eleken order tracking funktion
Modern technology allows you to track the location of the order in real time. To do this, you need to teach the service to use the GPS sensor in the courier's smartphone
and display this data on the screen of the user and the restaurant as a marker on an interactive Google Map. Experience shows that this function raises the usability of the service at times, because the client knows exactly where his food is and how long it will be for him to wait. The simple message “will arrive within 20 minutes” does not give such an effect.
Ratings and Reviews
Restaurant rating in UberEats service
Customers should be able to rate the restaurant, meal, delivery service and courier, as well as see what ratings and reviews other people have left. This increases the usability of the service and the level of competition among restaurants and couriers.
Order criteria that are important to the customer:
- Match of the real dishes and photos in the menu.
- Compliance with the weight, composition, method of preparation and configuration.
- To what extent the dish has cooled (heated) during delivery.
- Satisfaction level.
UberEats help desk service
or food delivery site should support its customers in the use of their service, the choice of restaurants, consumer protection, and the like. To do this, create a section FAQs and organize support service in real time.
After creating the client page, the developer must create a page for restaurant owners and administrators. It should be simple, convenient and multifunctional. Appearance is also important, but only as a bonus.