// Mobile apps
How to Make a Food Delivery App like GrubHub?
// Mobile apps
The development of a successful food delivery service is not limited to a website or phone number. Any respectable company definitely needs to create an app. It helps clients to always have access to their favorite delivery service and order food quickly without wasting time on the search for the site. A good app should be functional and have an intuitive and beautiful interface. How to create a high-quality mobile app?
Nowadays courier services are in demand so mobile program development has become a priority for them. It’s important to realize that a company’s success depends heavily on the quality of the site or app. It’s also important to work with clients, get feedback, receive complaints and reviews.
An entire food delivery system consists of two essential components:
Despite the big number of restaurants on the list, the app is convenient to work with. The interface is user-friendly and all features are optimized for the users. It should be stated if a guest doesn’t have the installed app, he can always get access to the service via the website. Essentially, the app relies on the site and is a more convenient version of it. The company always should have an additional platform for the orders not to lose clients.
GrubHub runs on two operating systems: iOS and Android. If you develop an app only for one of them, this means that you lose almost half of users, who are ready to download it onto their smartphones.
According to analytical data, GrubHub is one of the top 10 most popular food delivery apps among the users of both operating systems.
After installation, you need to register and fill in some data. Please note that almost all apps request data about bank cards and personal information. This might cause clients’ negative reactions. You should take this factor into account while building your own application.
The possibility to write a remark with information or question is extremely important for a guest. That allows him to get feedback, which helps to avoid many bad situations. For example, the user can specify an ingredient, which has to be removed from the dish because of allergy, diet, or taste preferences.
You should take care of a possibility for the client to see possible prices right away. The cost of delivery has to be calculated at the registration of the order. The calculating process is of two kinds: with a fixed price for the region and with a price that depends on a distance. Add discount coupons, promo codes, and provide special offers for your clients to attract more attention to the service.
For instance, GrubHub sometimes provides customers with codes for a price reduction or free delivery. The app is set to send notifications so that no one misses such a prize. Seeing a notification, the person is likely to click on it to open the app. This is an effective feature for any app.
It’s considered normal for prices in a restaurant and app to differ. Restaurants, which you cooperate with, specify the menu available for delivery. They are based on convenience, speed of cooking, and characteristics of dishes. When updating the app, the menu and prices may be updated as well.
Possible options for the exchange of up-to-date information with the restaurant:
Communication with the clients via email reminds them of the service if they haven’t used it for a long time and informs them about the new offerings. Communication with clients via email isn’t effective. Not everyone will subscribe to your letters. Even if people subscribe, they unsubscribe later anyway. Notifications on the app are the best option. You can briefly announce changes in them: tell about the expansion of the list of restaurants, inform about special offers, congratulate on holidays, offer an updated version, notice of the status of the order, etc.
Opening the app, the client wants to find his favorite restaurant or café and make an order there. The broader your base of restaurants is, the more likely you will find favor in the eyes of people.
A control panel for a restaurant manager on the app should be considered. So you don’t have to control all processes related to change of the menu, price of dishes, etc. This is called «affiliates home» and is widely used among app creators. Such features might be available to the restaurant manager:
You can add other basic features for this type of app:
While programming, make sure to take into account the roles of administrators and give them access to specific blocks for the work. For example, the chief administrator of the resource should have full access to all possible data. Then, in chain order:
Pay attention to several things: