5 Things to Keep in Mind While Developing an eCommerce Mobile App
There has never been such a better time for mobile commerce. You can now catch up with and shop the latest fashions in the UK while lying comfortably in your bed in the US, or order lunch via Uber Eats while being stuck at the office. Mobile is increasingly becoming a preferred touchpoint that connects a retailer and shoppers. At the same time, e-commerce companies are taking advantage of the enormous benefits on the mobile side. It’s a win-win.
If your company offers an e-commerce app on mobile to customers, you’ve picked the perfect time to seize this opportunity for your brand, as 90% of mobile time is spent on apps. But with thousands of mobile apps vying for consumers’ attention, you need to stay ahead of your competitors and “tow” more users to install and engage with your app. It’s essential to build a mobile app strategy that gets results.
Follow this guide until the end to learn more about how to boost the growth of your e-commerce mobile app effectively!
Above all, the first thing that any e-commerce company should take into consideration is investing time and effort in getting to know their customers well. There are only 3 words but powerful and can totally turn the situation around. This means having a clear understanding of them - who they are, how they think, and what they really need - and then relating that to the solutions their e-commerce app can offer. Most of the ideas are targeted to nail down a specific task or function rather than a specific audience, but it’s a mistake that can cost much more in the long run.
So, you can base on the following tips to create your own way to approach your target audience:
Moreover, you need to know which language is natively supported by that platform. For instance, iOS apps are based on Objective-C or Swift, while Android apps are developed with Java or Kotlin. Hence, before initiating your mobile app from scratch, you need to discuss with your technical team to choose the most appropriate mobile platforms.
Your app should aim for instant brand recognition rather than show off all multiple functions. It should be “Ah! I know this brand” kind of feeling. It is regarded as one of the most important factors which will determine the doom or bloom of your mobile app.
Having created an attractive design, you can bring clarity to the interface and remove all obstacles from users.
Here are some useful pieces of advice for generating a really intuitive design:
Another point that needs taking into account is simplifying the checkout process. If you have ever found yourself stuck during checkout, even though you had chosen a perfect item, you know how frustrating it can get. You don’t want your customers to leave just because of the complicated and confusing payment process. Therefore, apps should be designed to speed up this process with as few clicks as possible.
Mobile device users are seriously sensitive to security and privacy. Once they suspect that your business is less than 100% secure, they will not stick around and uninstall your app immediately.
Therefore, you should be sure that you understand the privacy regulations for both your industry and the geographic locations you serve. For example, if you are running a business in the European Union, you have to be familiar with the EU General Data Protection Regulation (GDPR), which aims primarily to give control to individuals over their personal data inside and outside the EU and EEA (European Economic Area).
It can be clearly seen that the importance of adopting effective business strategies is undeniable. And if you want to go with mobile eCommerce, having an app is a must. If you have a few solid schemes up your sleeve, you can coax more and more customers to download your mobile app and purchase your goods and services.
The 5 above-mentioned strategies are crucial to help you develop a roadmap and design an application that connects your brand with your customer base successfully. Done right, your mobile app can reinforce brand presence, increase conversion rate and augment profit margins eventually.
Haley is a content creator at Avada Commerce. When not working and learning about eCommerce, she gets hung up on travel adventures, food tasting, and books.
As growing up, she wants to read, learn and experience more and more up-to-date things to adapt herself to this ever-changing world.