Request a Quote
03 October 2023

What to Look for in a Crypto Payment Processor

With businesses increasingly accepting digital currencies as a form of payment, this has led to the rise of crypto payment processors- facilitating the acceptance and processing of cryptocurrency payments. As a business owner venturing into the world of cryptocurrencies, one pivotal decision is selecting the right crypto payment processor.

With ETH to USD conversions and cryptocurrency transactions commonplace, finding a payment processor that ensures the secure handling of digital assets and aligns with your specific requirements is paramount.

However, knowing what to look for in a crypto payment processor is the first step towards harnessing the full potential of digital currencies for your business. Below are key considerations when choosing a crypto payment processor:

Security and Compliance


The first and foremost factor to consider when choosing a crypto payment processor is security and compliance. Since dealing with cryptocurrencies involves unique risks - including fraud, hacking, and regulatory compliance - safeguarding your business and your customers requires partnering with a payment processor that prioritizes security.

Start with checking the payment processor uses robust encryption techniques and follows industry-standard security protocols. Consider features like two-factor authentication (2FA) and secure sockets layer (SSL) certificates to protect data during transactions.

Since different countries have varying regulations regarding cryptocurrency transactions, verify that the payment processor complies with the legal requirements in your jurisdiction. A reputable processor will have Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures.

Deciding whether you want a custodial or non-custodial payment processor is equally important. Custodial processors hold your cryptocurrency funds on your behalf, which can be convenient but may pose additional security risks. With non-custodial processors, on the other hand, you retain control over your funds, enhancing security but requiring you to manage your wallet. Researching the payment processor's track record in terms of security incidents is essential since it ensures you choose one with a history of successfully safeguarding user assets.

Supported Cryptocurrencies and Tokens


Apart from security and compliance, selecting a payment processor that supports a wide range of cryptocurrencies and tokens is crucial. A payment processor offering diverse options not only caters to a broader customer base but also ensures flexibility in managing your crypto finances.

When considering supported cryptocurrencies and tokens, ensure your chosen payment processor supports popular cryptocurrencies like Bitcoin (BTC) and Ethereum (ETH). These are widely accepted and offer liquidity.

In addition to popular cryptocurrencies, check if the processor supports a variety of altcoins (alternative cryptocurrencies). The ability to accept payments in lesser-known tokens can give your business a competitive edge.

Since stablecoins are pegged to traditional fiat currencies, having support for stablecoins like USDC, USDT, or DAI can help mitigate price volatility. Considering token compatibility is also crucial. If your business deals with specific blockchain ecosystems (such as Ethereum, Binance, and Smart Chain), verify that the processor supports tokens native to those platforms.

Transaction Fees and Pricing Structure


Transaction fees and pricing structures can vary significantly among crypto payment processors. Understanding how these fees work is essential when choosing a payment processor since they can impact your bottom line.

Since payment processors typically charge fees as a percentage of the transaction amount or as flat fees, consider choosing a fee structure that aligns best with your business model and volume of transactions. Also, some processors may apply a markup on the cryptocurrency exchange rate when converting to fiat currency. Comparing these rates can ensure you get a competitive deal.

In addition to transaction fees, some processors charge monthly subscription fees or maintenance fees. Evaluate whether these fees are justified by the services offered. And to reduce your overall costs, consider choosing a processor that offers volume discounts for businesses with higher transaction volumes.

Integration and User Experience


Considering the ease of integration and the overall user experience is also crucial when choosing a crypto payment processor. The best crypto payment processor should seamlessly integrate with your existing payment infrastructure and provide a smooth experience for both you and your customers.

When it comes to integration and user experience, consider a processor with developer-friendly APIs. If you have a development team, ensure the payment processor offers well-documented APIs and developer resources for easy integration into your website or app. If you run an online store, check whether the payment processor integrates seamlessly with your chosen e-commerce platform (like Shopify, WooCommerce, Magento).

Apart from developer-friendly APIs, analyze the checkout process from the customer's perspective. An intuitive and user-friendly checkout process ensures your customers can complete payments easily.

Also, if your business operates globally, make sure the processor supports multiple currencies in addition to cryptocurrencies, allowing customers to pay in their preferred cryptocurrency.

Customer Support and Reliability


Since cryptocurrency transactions are irreversible, having reliable customer support is crucial. Looking for a payment processor with responsive customer support channels - such as live chat, email, or phone support- is essential to ensuring timely assistance if any issues or disputes arise during cryptocurrency transactions.

One key aspect of customer support and reliability to consider includes evaluating the processor's average response time to customer inquiries or support requests. Faster response times can prevent delays in resolving payment-related issues.

In addition to response time, check if customer support is available 24/7 or during your business's operating hours. Cryptocurrency markets operate round the clock, and having support when you need it is vital.

Researching customer reviews and testimonials is essential since it helps you gauge the payment processor's reputation for reliability and customer support. A processor with a strong track record of assisting customers can provide peace of mind.

Settlement Options and Withdrawal Methods


Understanding how funds are settled and the availability of withdrawal methods is crucial for managing your cryptocurrency payments efficiently. Since different payment processors offer various settlement options and withdrawal methods, aligning these with your business needs is vital.

When it comes to settlement and withdrawal options, determine the processor's settlement period, which refers to how often funds are transferred from the processor's wallet to your business's wallet or bank account. Some processors settle funds daily, while others may do so weekly or monthly.

Besides the settlement period, check the available withdrawal methods for converting cryptocurrency funds to fiat currency. Common withdrawal options include bank transfers, PayPal, or other payment platforms. Ensure these methods are convenient for your business.

If your business operates internationally, inquire about the processor's currency conversion options. Since some processors may allow you to hold multiple fiat currency balances, you can leverage that to manage international transactions and avoid exchange rate fluctuations.

Additionally, make sure you understand any fees associated with withdrawing funds to your preferred method. Different withdrawal methods may have varying fee structures, so choose one that aligns with your cost-saving objectives.
Contact us
Your Name*:
Your Email*:
Message: